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Terms and Conditions

  • The first booking of new clients are taken on phone or in person at our Euforie branch. Another available option is to register on our website www.euforie.cz, where you can purchase an Euforie reservation card online and then make a reservation in the reservation system, by phone or in person. The reservation can be made by a person over 18 years of age. For clients under the age of 18, registration can be done only by a legal representative.
  • In order to make another reservation or to enter the gym you will have to purchase an Euforie reservation card either online or at the reception (which you can use for each of the three branches – Smíchov, Karlín, Žižkov). There is an obligatory and refundable deposit in the amount of 100 CZK. It is not possible to make any other reservation without the reservation card and the amount of credit necessary for another entry.
  • The top-up is at the customer’s discretion (the minimal top-up is an amount necessary for one entry, i.e. 150 CZK / student; 180 CZK / regular price). The bonus programme is also available. You can ask our receptionists or visit our website (www.euforie.cz) for further details. The minimum ammount for later top-up is 100 CZK.
  • The payment ammount is allocated to the credit item. The bonus credit you get from Euforie is allocated to the bonus item. Such bonus is a virtual amount that can only be used for purchasing Euforie services (group classes, gym, sauna, etc.), not for purchasing products (protein drinks, bars, water, etc.) and cannot be transferred to another account.
  • The bonus ammount is deducted automatically first. When using our services, the system first uses up the bonus, and then the credit.
  • Credit and bonus are valid for 365 days since the last top-up has been made.
  • Neither credit nor bonus are refundable. They can be used only for the offered activities with regard to the point number four. The refundable deposit of 100 CZK relates to the electronic reservation card. In the case of the loss of the card, the 100 CZK fee is charged for the new one.
  • The first login into our online reservation system: visit the www.euforie.cz website - link RESERVATION – fill your UID and password. UID is represented by the issued number on your card. The password is represented by the first letter of your given name and your surname written without diacritics, in upper case and followed by the number of your card. For example the password of a client John Smith with the card 900001 is JS900001. Be sure to change your password (do not use any diacritic symbols) after the first successful login.
  • We accept MultiSport cards and ActivePass cards. For using them it is necesssary to purchase the Euforie reservation card (100 CZK) and top it up with 180 CZK in order to make a reservation. This amount (100 CZK + 180 CZK) is a refundable deposit. The extra credit or bonuses are not refundable. You can lose your deposit if 1) you do not arrive at the class and do not cancel your reservation in time, 2) lose your Euforie reservation card, or 3) use your credit in order to purchase either services or goods that are not covered by the MultiSport or ActivePass cards.
  • It is highly recommended to make your reservation in advance especially for the following activities: group classes, Vacushape, lymphatic drainage, solarium and sauna. You do not need any reservation in advance for the gym.
  • The afternoon activities can be cancelled at no cost until 9:00 am on the same day. The morning activities can be cancelled at no cost until 8:00 pm the previous day. You will not be given back your credit or bonus when cancelling your reservation after the given deadline.
  • Payments can be made in cash, by credit card, invoice, or online (in the reservation system), by selected benefit vouchers or benefit cards. All benefits can be used only to top up the credit on your Euforie reservation card.
  • The reservation card is not transferable. It is not possible to make two reservations for the same activity from the same account or to make reservation for anybody else.
  • The student entry is available only for full-time students up to 26 years of age. The student card or other confirming document is needed.
  • We reserve the right to change the timetable and the price list without giving reasons in advance. The price list is available on the website www.euforie.cz/en/price-list.
  • Every customer of the Euforie fitness participates in the activities at his or her risk. Children and teenagers under the age of 18 may participate in the group classes only for the purpose of workout and must be accompanied by a person over the age of 18 or with the consent of their legal representative. Children are not allowed to enter the areas intended for sports activities. Teenagers under the age of 18 and over the age of 15 may enter the gym only for the purpose of workout and must be accompanied by a person over the age of 18 or with the consent of their legal representative. Children are not allowed to enter the areas intended for sports activities. Children and teenagers under the age of 15 may enter the gym only for the purpose of workout and must be accompanied by a Euforie personal trainer and with the consent of their legal representative.
  • We are not responsible for your valuables left in the locker room or anywhere else. You can keep your valuables at the reception.

Your signature below indicates your approval, that PRO-MOTION s.r.o., company identification number: 28072286 (hereinafter referred to as the "Administrator"), in accordance with Act No. 101/2000 Coll., On the protection of personal data, is processing following personal data: name and surname, an e-mail address and a telephone number. These data will be used to make reservations and associated administrations with this process. If you refuse to provide your personal data, you can not be informed about changes in your reservations, the approaching expiration of your credit, etc. The right to process and store personal data will automatically terminate when the account (Euforie club card) is cancelled. The processing of personal data is done by the Administrator. Personal Data for Administrators can also be processed by the software providers.